Privacy Policy
Thank you for taking the time to read Cowan's online privacy policy, which governs personal information gathered on our website www.cowan.ca
The Cowan Commitment to Online Security
Physical, electronic and managerial procedures have been employed to safeguard the security and integrity of personal information. Billing information is encrypted whenever transmitted or received online. Personal information is accessible only by staff designated to handle online enquiries, purchases or complaints. All Cowan agents and contractors with access to personal information obtained on the Cowan web site are also bound to adhere to this policy.
Personal Information that Cowan May Collect Online
When an individual makes a purchase or requests information with Cowan online, Cowan may collect the following types of personal information: name, age, postal and e-mail addresses, telephone numbers, facsimile numbers and billing information. Cowan may also collect other demographic or psychographic information through surveys and newsletter subscriptions with the users consent.
How Cowan Imaging Uses Personal Information Collected Online
Unless you consent, we will not use your personal information for any purpose other than that for which it is submitted. We use personal information to reply to enquiries, complete a transaction, manage complaints, provide operational notices and in program recordkeeping. Cowan will provide its customers with the opportunity to opt out of receiving various media, communications and solicitations. At any time you can add or remove your name from an HI-USA list by contacting us at system@cowan.ca.
How Your Information May Be Shared
Cowan will not sell or rent your personal information to any third party. Cowan wil not give direct access to any third party for the distribution of information or a given product or service offer, without being coordinated through Cowan Imaging Group.
Cowan may also release personal information to appropriate governmental authorities under the following circumstances:
- Where release is required by law (for example, a subpoena) or regulation, or is requested by a government agency conducting investigations or proceedings.
- Where our records indicate a customer may be engaged in fraudulent activity or other deceptive practices that a governmental agency should be made aware of.
- Where your communication suggests possible harm to others.
Help Us Keep Your Personal Information Accurate
If your personal information changes or you would like to review the personal information we may have on file, please e-mail us with the new information or your review request at system@cowan.ca. Let us also know the situation or online activity that led to your submission of personal information so we may efficiently locate your information.
Computer Tracking and Cookies
Our website is not set up to track, collect or distribute personal information not entered by visitors. Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits. This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.
A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer's hard drive. Cowan Imaging may use cookies to provide easier site navigation and access to forms. You can still use the Cowan site if your browser is set to reject cookies. Our cookies do not generate personal data, do not read personal data from your machine and are never tied to anything that could be used to identify you.
If you have a complaint about Cowan's compliance with this privacy policy, you may contact us at system@cowan.ca.